Privacy Policy

Privacy Policy

TrustEdge Auto Transport

Effective Date: October 19, 2026

Website: https://trustedgeautotransport.us

TrustEdge Auto Transport respects the privacy of customers and website visitors. This Privacy Policy explains the categories of personal information we may collect, how that information may be used, the circumstances in which it may be disclosed, and the choices available to individuals.

This policy should be read alongside our Terms & Conditions.

1. Information We Collect

Depending on how you interact with our website or services, we may collect the following categories of information.

Personal and Contact Information

  • Full name
  • Email address
  • Telephone number
  • Pickup and delivery addresses
  • Other information voluntarily provided through forms, telephone calls, or email

Vehicle and Shipment Information

  • Vehicle make, model, and year
  • Vehicle condition
  • Pickup and delivery locations
  • Preferred transportation dates
  • Special vehicle handling requirements
  • Other shipment-related information

Website and Technical Information

Depending on the technologies enabled on our website, technical information may include IP address, browser type, device information, pages visited, referral sources, and website interaction data.

Transaction Information

Where payments are accepted, we may receive transaction details, billing information, or payment confirmation records. Payment card processing, where applicable, may be handled by a third-party payment provider.

2. How We Use Information

We may use personal information for legitimate business purposes, including:

  • Responding to customer inquiries.
  • Preparing vehicle shipping quotes.
  • Communicating about transportation arrangements.
  • Coordinating requested services.
  • Providing customer support.
  • Maintaining business and transaction records.
  • Improving website functionality and service quality.
  • Detecting fraudulent or unauthorized activity.
  • Meeting applicable legal and regulatory obligations.

We will use personal information only for purposes permitted by applicable law.

3. Vehicle Shipping Quotes

When a customer submits a quote request, we may use the supplied contact, vehicle, and route information to evaluate transportation options and respond to the inquiry.

If necessary to fulfill a requested service, relevant shipment information may be shared with transportation providers or other service partners.

We encourage customers to submit accurate information and avoid including unnecessary sensitive personal details.

4. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website operation, remember preferences, analyze traffic, or improve the visitor experience.

The specific cookies used depend on the technologies installed and enabled on the website.

Where required by law, we will obtain appropriate consent before using nonessential cookies.

Visitors may also manage cookies through their browser settings, although disabling certain technologies may affect website functionality.

5. How We Share Information

We may disclose personal information to third parties when reasonably necessary to provide requested services or operate our business.

Potential recipients may include:

  • Vehicle transportation carriers.
  • Service providers assisting with booking and customer communications.
  • Website hosting and technical support providers.
  • Payment processing providers, where applicable.
  • Professional advisers.
  • Government agencies or other parties where disclosure is legally required.

Service providers should receive only information reasonably necessary for their authorized purposes.

We do not authorize service providers to use personal information for unrelated purposes through our instructions.

Any use of personal information for targeted advertising, data sales, or other activities regulated by applicable privacy laws must be separately disclosed where required.

6. Information Security

We recognize the importance of protecting personal information.

We seek to use reasonable administrative, technical, and organizational safeguards appropriate to the information involved.

However, no website, electronic transmission, or data storage system can be guaranteed completely secure.

Customers should avoid sending sensitive payment information or identity documents through unsecured communication channels.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal requirements, resolve disputes, maintain appropriate records, or enforce applicable agreements.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, it should be deleted, anonymized, or otherwise handled in accordance with applicable law and business retention procedures.

8. Customer Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have rights concerning your personal information.

These rights may include requesting access to personal information, correcting inaccurate information, requesting deletion, obtaining information about disclosures, or opting out of certain uses of personal information.

Some rights are subject to legal exceptions and verification requirements.

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to our business.

To submit a privacy-related request, contact info@trustedgeautotransport.us.

We will evaluate and respond to requests as required by applicable law.

9. Marketing Communications

If we send marketing communications, recipients may request to stop receiving them.

Where required, marketing emails will include an unsubscribe mechanism.

Customers may also contact us directly to request removal from applicable marketing contact lists.

Service-related communications necessary to respond to inquiries or coordinate existing shipments may continue when permitted by law.

10. Children’s Privacy

Our website and vehicle transportation services are not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13 through our website.

If we become aware that information has been collected from a child in circumstances prohibited by applicable law, we will take appropriate steps to address the situation.

Parents or guardians may contact us with related concerns.

11. Third-Party Websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices or content of independently operated websites.

Visitors should review the privacy policies of third-party websites before providing personal information.

12. External Service Providers

We may use third-party technology services to support website hosting, communications, analytics, or other business functions.

The categories of information processed by these providers depend on the services actually used.

Where applicable, we seek to work with service providers that offer appropriate privacy and security commitments.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business operations, website technologies, legal requirements, or information-handling practices.

When updates are made, the revised policy will be published on this page with an updated effective date.

Where legally required, additional notice or consent will be provided.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, contact:

TrustEdge Auto Transport

1518 E 120th St, Los Angeles, CA 90059, USA

Phone: (323) 458-5502

Email: info@trustedgeautotransport.us

Website: https://trustedgeautotransport.us